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Hello, the "UpdateZone" API call has a parameter called "ploygon" but should rather be called "polygon". Would be nice if you could correct the spelling :) Unfortunately there seems to be no way to contact the dev team other than asking a question here...?

What is web services to get working hours data of unit?

Hi All your parameters are in lower camel case notation. but why do "Input(x)ChangeCounter" start with upper case letter ? HG

We are changing our implementation of TrackUnit within our product to use the AEMP api instead of the Public api and I've noticed that in the returned XML of the AEMP service, the SerialNumber xml node is populated with the ReferenceNumber of the machine and the EquipmentID xml node is populated with the Name of the machine - the actual serial number of the machine is not returned at all. Can you confirm this is the case and let me know when it will be fixed? Thanks Kieron

Hi I using SOAP in VS. I can not get the "GetReportUnitHistory" working! It's only "GetReportTrip" ho is giving me response. Using It sems to be that the KeyId is null. var ThisUnit = client.GetUnitBySerialNumber(SerialNumber); string MyKeyId = ThisUnit.KeyId; (Gives null) string MyId = ThisUnit.Id; (Gives an value) have you any suggestion, mvh Erling

why do some data types have a trailling question mark on webpage: https://api.trackunit.com/public/json/metadata?op=GetUnit example: Altitude form double? No thx HG

Hello Are parameters and error string case sensitive or insensitive ? Greets Helmut Gansmueller

Hi, we are struggling a little bit with calculating the operating hours per day for a specific machine. So what we have done is fetching the data via UnitHistory Endpoint and afterwards we calculated the difference between the first entry of the day and the last one. Is Run1 or Run2 the right return value to determine the operating hours? Regards Patrick

Is it correct that you do only provide api to pull unit information? No push service as data are coming in? Do you have any advice for appropriate request per minute for pulling information ? How often are devices sending data to your service (guessing no reason to pull more often than that at least). Any plan to provide a simple forward data service where the client can register a endpoint for which you guys will push data as it comes in? (similar to how munic.io is doing it).

We are building some BI on top of your API. According to the API documentation the GroupId can be used as a filter on the GetUnit call. Is it possible to have it returned as a property when calling GetUnit. If not our only alternative is to loop the GetGroup result, and make a call pr. Group, but I would like to avoid that 8Since we only have about 60 units in total. Can this be fixed

Hi Support, if you have units with specification colums "isown" "false" these units have no support to show getunit with analogInput 1,2,4 columns and is not displayed by getUnitSummary . Other function i have not tested now. If you implement a major account on follow system is it the main condition to work with one token. Thank`s in Advance for a Solution!!!

Where can I find/create Alarm Recipients? Specificly interested in systemRecipients. Can this be done via the API or must it be pre created?

Is it possible to get the service interval value (hours) per unit? We would like to read this value with our webservice. Kind regards, Colin Vennebekken (Maats Pipeline Equipment).

Hello, Some of our customers that are paying for your services asked us to develop specific elements to use your webservices. Therefore we inspired from the demo version to develop. Are the .dll contained limited for some reason ? and also what should we do to be in the standard ? Many thankls for your answers

Do you have some more documentation about the single data fields used in API. For example: gsmLevel I would like to know which value is good, weak, bad or no communication. gsmSignalQuality Is it possible to get the data in the following three steps? "Good", "Weak", "Missing". gpsSignalQuality Is it possible to get the data in the following three steps? "Good", "Weak", "Missing".

I would like to see which data comes from TCU direct and which data is generated on cloud based on TCU data. Is there anywhere a list?